If you have a question about your invoice, payment, or billing setup, we’re here to help. Whether it’s a small detail or something that needs fixing, just get in touch and we’ll sort it out quickly.
Email us directly
For anything billing related, email us at support@linford.io
This includes:
- Invoice errors
- Receipt requests
- Payment status updates
- Subscription changes
- Access to your payment portal
We usually reply within one working day.
For technical payment issues
If you’re having trouble with the payment portal, card verification, or receiving your login email, you can also contact Stripe support directly through the payment page. Most technical issues are handled through their secure system.
Be ready with details
To help us resolve your query quickly, please include:
- The invoice number (if you have it)
- Your business name or project name
- A short note about the issue or what you’re looking for
We’ll either fix it straight away or explain the next steps.
No hidden charges
We don’t charge for quick fixes or questions. If something needs extra work or a change to your billing plan, we’ll always let you know before we do anything.
