Get Started

Introduction

This is Linford Support - the place to come after your project goes live.

Right now, most of what’s here is focused on websites. But over time, we’ll be adding guides for everything we do: content, ads, branding, campaigns, strategy - the whole lot.

If we built it, filmed it, designed it, or helped launch it, you’ll find answers here.

We made this site to give you proper support without the back-and-forth. It’s where we explain things simply, help you fix what’s not working, and show you how to get the most from what you’ve paid for. No jargon. No sales fluff. Just clear advice, written like a human being.

Here’s what to expect:

  • What happens after we hand over your project
  • How to access, edit, or manage your deliverables
  • What kind of support is included — and how to get it
  • When to ask for help (and what we’ll always say yes to)
  • How to refer someone and get something back

This is your offboarding guide. Your help centre. And your direct line to our team - minus the usual tech headaches.

Welcome in. You’re all set. Let’s keep building.

Related articles in

Get Started

What Happens After Launch
Your Offboarding Checklist
Reaching Out for Support
What’s Covered (and What’s Not)
Small Fixes, Fast
Using Your New CMS
What Not To Touch
Our Referral Scheme
Keeping Your Site Healthy
Introduction
Support